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#2018CADA Tickets sold out

#2018CADA

Credit and Decision
Analytics Conference

 

5–7 SEPTEMBER 2018 | FANCOURT, GEORGE

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About

ABOUT
CADA

The Credit and Decision Analytics Conference (CADA) was established with the purpose of promoting education and bringing back some fun to our industry. Our story started in 2015 when we delivered an inspirational conference that set the tone for a journey of learning. Each year we’ve built on this success and #2018CADA aims to be bigger and better than before.

What to expect?
We present quality speakers with industry-relevant knowledge and experience that will educate and provide valuable insights to our audience.

Why attend?
CADA is an exceptional platform for professionals working in the financial and retail sectors in Southern Africa and beyond to exchange knowledge, practical experiences, trends, developments, best practices and networking.

#2018CADA will be hosted at the internationally renowned business, leisure, and golf resort, Fancourt (George).

Conference themes

PROGRAMME
THEMES & TOPICS

Cutting Out the Noise Around Financial Technology

Fintech trends and pointers to success for financial services firms.

Technology presents many wonders but with the rapid rate at which tech changes, it’s difficult for financial services firms to keep up. Paul shares insights into the latest trends in fintech and how companies can successfully implement them to stay on top.

Paul Mitchell
Fintech and Blockchain Lead, PWC Consulting

Bitcoin, cryptocurrency, and blockchain benefits for financial services firms.  

Bitcoin, cryptocurrency, blockchain… What does it all mean? On the one hand, they are seen as buzzwords, but on the other hand, they point to important forces in the information and financial services industries. To help you make sense of it, Simon Dingle will debunk the myths surrounding Bitcoin and blockchain, and outline what the new era of money means for you and your business.

Simon Dingle
Keynote Speaker

The future of digital identification technology.

Fraudulent identification documents cost the financial, retail, and related industries trillions of dollars a year. The manual identification systems, currently used by most companies, are laborious, costly and sensitive to human error or additional criminal activity. David Thomas will highlight how digital identification technology will help now and in the future. 

 

David Thomas 
Co-Founder & Head of Product, This Is Me

Advanced Analytics for Financial Services

Analytics to improve debt counselling payment collection ratios.  

Through the use of predictive analytics, Benay is talking about improving debt counselling payment collection ratios by reducing non-payments before they occur, and improving recovery of missed payments after they occur. 

Benay Sager 
COO, IDM Group

Empowering cybersecurity practitioners with advanced analytics and machine learning.

Digitalisation brings many improvements to our lives and businesses, but with it comes an entirely new threat – cybercrime. Eleanor will present how advanced analytics and machine learning are empowering the ways cybersecurity practitioners detect and manage cybercrime intrusions.

Eleanor Weaver
Director Middle East and Africa, Darktrace 

The application of internet chat bots for financial services firms.

The huge increase in active online users means financial services firms have experienced high volumes of requests. Traditionally, to address this issue companies use call centres, which are costly, have high employee turnover and aren’t always reliable – depending on the agent. Craig’s solution is chat bots! Using the latest in human-computer interaction technology, these bots handle the mundane tasks that bog down call centres, freeing your employees to do the tasks computers can’t – yet!

Craig McLeod
Operations Director, GotBot

Economics for Financial Services

Economic and political outlook of financial services for 2018 and beyond.  

Annabel is presenting the expected medium-term business cycle forecast, while also analysing structural changes and emerging trends in the economy, including GDP growth, consumption spending, fixed investment, inflation, interest and exchange rates. 

Annabel Bishop
Chief Economist, Investec

The world of Open Banking.  

Open Banking is the use of open APIs, provided by financial institutions, used by third party providers to build applications and services around consumers financial information.

Dmitry Drabkin

Co-founder, TruID

Profit optimisation in credit.

Optimisation within credit has several applications. This includes among other thing the selection of loan sizes, terms, pricing, consolidation. Optimising profit is an exercise were the aim is to model and factor into account business actions and resulting effects in a holistic manner to achieve business objective under market and shareholders’ constraints. Xolani and Louis will discuss the dynamics of applying optimization in the credit industry.

Xolani Nkosi
Senior Manager, Pricing and Underwriting, African Bank

Louis Pienaar 
Manager, Credit Analytics, African Bank

Protecting Your Firm from Risks

Why and how to implement PEPs and sanctions screening.

Day-to-day customers aren’t the only people who pose risks to companies. Politically exposed persons, those entrusted with important public functions, and their acquaintances carry the potential of being involved in bribery and corruption, both of which can impact companies and governments. In his talk, Joel emphasises why it is important to screen for PEPs and sanctions, and how companies can implement such processes.

Joel Lange
MD, C6

An employee screening strategy to manage people risk. 

A company is only as good as the talent they hire. New employees carry unknown risks that could have a significant impact on a company. Jenny will talk about how having an employee screening strategy can help protect employers and ensure they hire honest, ethical and dedicated employees.

Jenny Reid
Social Media Risk Analyst, iFacts  

Social media screening as a risk mitigation tool.

All companies carry risks when dealing with customers or business owners. Determining that risk can be difficult for companies without the right tools. Farhad is presenting how social media can be used to help companies screen those with whom they are doing business in order to mitigate risks and avoid the financial implications of those risks.

Farhad Bhyat
Social Media Risk Analyst, iFacts

Credit Health in the workplace: managing people risk and contributing to a fair and accessible credit market.

Employee wellness programmes include employees’ financial health as well! Magauta will present how employers are using various interventions to improve employee credit health and in the process, prevent fraud and other behaviours from manifesting in employees.

Magauta Mphahlele
Founder and CEO, Ithuseng Credit Solutions (ICS)

Leveraging the Power of Alternate Credit Data

How to leverage the predictive power and financial inclusion ability of readily available alternative data.

Most companies, big and small, are looking towards data to help augment their business practices or mitigate risks. Data is powerful in that predictive models can be created that allow companies to make more informed business decisions based on these predictions. But what happens when there isn’t traditional credit data available? Jacobus presents a solution – using alternative data for powerful predictions and enabling financial inclusion.

Jacobus Eksteen 
Scoring Analyst, Compuscan

The application of psychometric scoring for other industries including collections, fraud and insurance.

With customers, come risks. Determining the degree of risk in multiple industries is complicated, especially if there isn’t enough industry data on a consumer to establish the risk or predict risky behaviour. Gary presents a solution that uses psychological profiles, determined by psychometric scoring, to understand the consumer and to apply these scores to companies in the collections, fraud and insurance industries.

Gary Brown 
Business Development Director, Creditinfo

Tenant score using rental payments data.

Renting property to those without credit histories is very risky and a difficult obstacle to overcome. Knowing your tenant and their payment history is one of the best indicators of future payment behaviour. Louw tells us how companies can use rental payments as alternate data to obtain a tenant score to predict tenant payment behaviour.

Louw Liebenberg
CEO, PayProp

Information Sharing and SME Financing in South Africa

SME repayment information sharing. 

Reducing information asymmetry and access to finance is cited as the biggest impediment to SME finance. Karl will be presenting an initiative underway to improve SME repayment information sharing.

Karl Westvig
CEO, Retail Capital

Loyalty and Rewards Management: Being Passionate about Customer Experience

Turning rewards programmes into key business tools to drive profitability and reduce expenditure.

Customers are not always easy to please, and will quickly jump to another company if they feel unappreciated or if they can obtain the product or service elsewhere. The shift of customers moving to another company has significant financial implications. Sonja explains why a loyalty and rewards programme is an integral business tool to drive profitability and reduce expenditure to get real ROI.

Sonja Fourie
Head of Absa Rewards & VAS

Customer experience and rewards. 

Are companies doing enough to give their customers the best experience they can? It’s difficult for companies to understand each and every customer’s needs, wants and expectations. If one of these aren’t satisfied, the company risks losing a customer and, due to the viral nature of social media, many more. Fraser is talking about the importance of delivering good customer experiences and rewarding your loyal customers.

Fraser Lamb
Executive Chairman of Africa & CEO of South Africa, McCann   

Staff rewards programmes that drive customer experience. 

Customer acquisition and retention isn’t only affected by your product. Companies struggle to address employee happiness and work satisfaction, which play a significant role in how your customer experiences your company. Leigh will present a way to drive customer experience by implementing programmes that reward staff.

Leigh Moon
Managing Executive, Client Experience, SA Home Loans

Digital Marketing

Using customer and bureau data for customer segmentation. 

Knowing who your consumer is on holistic and granular levels isn’t   an easy task for many companies. Thabo presents Compuscan’s solution – a segmentation service that uses your consumer data, enriched with our bureau and non-bureau data, publicly-available data, marketing data, and our marketing variables to give you a complete view of your consumer or potential target market. This service helps companies pinpoint and categorise consumers according to groups and types based on many factors, such as: age, income range, location, gender, risk, lifestyle, and online digital information.

Thabo Hermanus
MD, Compuscan Group

Law and Regulation for Financial Services Firms

The practical impact of the Cybercrimes Bill on financial institutions.

The Cybercrimes Bill will have a significant impact on many organisations and individuals. Unfortunately, the impact is mostly negative and frankly quite daunting. It has serious practical implications for everyone, including all internet users. Which is why Lisa is discussing the implications the Cybercrimes Bill and what it means for you.

Lisa Emma-Iwuoha
Associate Attorney, Michalsons

Must I comply with GDPR?

The deadline to comply with the General Data Protection Regulation (GDPR) has just passed. People all over the world are rushing to comply and are working hard to implement the required controls. The big question is: do you have to comply with it? Who does the GDPR apply to? What is the territorial scope of the GDPR? John’s talk will help you understand what GDPR is and if you should be complying with it.

John Giles
Managing Attorney, Michalsons

Direct marketing under POPIA: Q&A panel discussion. 

The Protection of Personal Information Act (POPIA) has raised many questions across a wide range of industries with regard to how companies can utilise direct marketing techniques within the scope of the new Act. John and Lisa discuss the implications POPIA has on direct marketing and will field questions audience members have regarding the Act and how it affects their marketing strategies. 

John Giles
Managing Attorney, Michalsons 

Lisa Emma-Iwuoha
Associate attorney, Michalsons

The Prescription Bill and its impact on the credit industry.

The credit industry is sensitive to many factors; one of the biggest factors is regulation and legislation. The Prescription Bill has a significant impact on the industry. Michelle explains how the Prescription Bill, which aims to regulate the period of time a debtor is responsible for their debts under certain circumstances, challenges the mechanisms of the credit industry.

Michelle Kelly-Louw
Professor of Law,  Department of Mercantile Law, University of South Africa

activities

Amateur or professional, come and enjoy a ride in the mountains – no kit needed.

Sip away on delicious gins in a laid back and informative tasting session.

Enjoy 18 holes at one of two prestigious golf courses

Watch, taste, indulge. Learn secrets of the trade for you to try at your next dinner party from a master chef.

Unwind and let yourself be pampered with a relaxing back, neck and shoulder massage.

New Speaker Section

# 2018CADA
SPEAKERS

Annabel Bishop

Chief Economist, Investec

Benay Sagar

COO, IDM Group

Craig McLeod

Operations Director, GotBot

David Thomas

Co-Founder & Head of Product, This Is Me

Eleanor Weaver

Director Middle East and Africa, Darktrace

Farhad Bhyat

Social Media Risk Analyst, iFacts

Fraser Lamb

Executive Chairman, Africa, McCann

Gary Brown

Business Development Director, Creditinfo

Jacobus Eksteen

Scoring Analyst, Compuscan

Jenny Reid

Founder & Owner, iFacts

Joel Lange

MD, C6

John Giles

Managing Attorney, Michalsons

Leigh Moon

Managing Executive: Client Experience, SA Home Loans

Lisa Emma-Iwuoha

Associate Attorney, Michalsons

Louis Pienaar

Credit Analyst, African Bank

Louw Liebenberg

CEO, PayProp

Magauta Mphahlele

Founder and CEO, Ithuseng Credit Solutions (ICS)

Michelle Kelly-Louw

Professor of Law, Department of Mercantile Law, University of South Africa

Paul Mitchell

Fintech and Blockchain Lead, PWC Consulting

Pete van Heerden

Managing Executive, Scoresharp

Simon Dingle

Keynote Speaker

Sonja Fourie

Head of Absa Rewards & VAS

Xolani Nkosi

Senior Manager: Pricing and Underwriting, African Bank

Hosts

YOUR
CONFERENCE HOSTS

Remo Lenisa
CEO, Compuscan Group

Mike Reilly
CIO, Compuscan Group

Frank Lenisa
CMO, Compuscan Group

Thabo Hermanus
MD, Compuscan Group

Pieter van Heerden
Compuscan Group

Venue

LET’S GET NETWORKING
THE VENUE

We’re excited to bring CADA to Fancourt for 2018.

Submit a talk

KEEN TO SHARE YOUR EXPERTISE?
CALL FOR SPEAKERS

We’re looking for experts to talk about topics from the following categories:

Credit Management
Loyalty and Rewards
Credit Risk
IFRS 9 Financial Instruments
Cashflow, Profitability and Provisioning
Digital Technology and Fintech
Decision Management
Customer Intelligence/value
Data and Predictive Analytics
Cyber Security
Scoring
Technology-driven Innovation
Customer Prospecting and Engagement
Talent and Skills
Your own suggested topic

 

Past events

OUR HISTORY
PAST EVENTS

#2017CADA
Arabella Hotel and Spa
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#2016CADA – EXPLORE. SEEK. DISCOVER.
Legend Golf & Safari Resort
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#2015CADA – NAVIGATE
Sun City Resort
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